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Payment Information

1. For summer 2024, once the Administrator contacts you with your amount owing, you will need to make full payment by June 1st 2024. If you are receiving any subsidy from a local agency (CMHA, F&CS, Children’s Foundation, etc.), please let the Administrator know as soon as possible.

2. Credit card payments will now be accepted. To use a credit card, follow these steps:
a) Login to your account
b) Under Summer 2024, select “view details”
c) Click on “new payment”
d) Enter your credit card information and “process payment”
You will see a button

 

3. E-mail transfers to rainbowdaycamp@gmail.com are also a great way to finalize your payments. Cash and cheques are accepted until June 1. E-mail transfer, credit card, or cash payments only for those applying to camp after June 1st.

4. Cheques should be made out to Rainbow Day Camp. NSF cheques are subject to a $25 administrative charge.

Mailing Address:

NOTE: THIS IS NOT RAINBOW’S OFFICE – it’s the address for the P.O. Box

Rainbow Day Camp
#337-304 Stone Road West
Guelph, ON N1G 4W4

Dropping off payment:

The address above is The UPS Store on Stone Road, between Dairy Queen and Tim Horton’s. They are open 8:30 am – 6:30 pm on weekdays and 10:00 am – 3:00 pm on Saturdays. Do not send cash through the mail but you can drop off cash at the UPS store (as long as you put it in a sealed envelope).

Cancellation Policy 

The cancellation policy for summer 2024 will be as follows:

  1. Cancellations (for any reason) must be received by e-mail to rainbowdaycamp@gmail.com

2. Cancellations until May 30th, 2024 will receive no penalty. Payment for summer 2024 should be paid in full by June 1st, 2024

3. Cancellations received from June 2nd - June 26th will receive 50% of their fees.

4. There are no refunds for cancellations received after June 30th.

5. If you paid by credit card for any cancellation we will request a $10 admin fee. If this is not feasible please contact the administrator. (rainbowdaycamp@gmail.com)

6. Changes to another week are always permitted based on availability

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PLEASE NOTE: Cancellation fees only apply once payment has been received – when applying for camp, sometimes there is a lot of moving around (people needing to be with friends or siblings, weeks are full so they move to another week, support not available in one week so they move to another, people might cancel if we can’t find something suitable, etc.) so until you get an e-mail saying “thank you, you are now confirmed”, there will be no cancellation fees if you need to change or cancel.

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